Doorman Field SupervisorPBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards.Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management.Demonstrated ability to lead and motivate a team of doorman and guardsStrong desire to work collaboratively with others to achieve personal and company goalsAbility to think outside the box and solve problems creativelyMotivation to learn and adapt to new systems and processesExcellent communication skills, with the ability to manage critical situations professionallyAbility to handle and resolve clients complaints and issues in a timely and professional manner.Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures.Must possess a valid driver's license and own a personal vehicleBeing available to respond to emergencies or provide assistance 24/7Demonstrating the ability to manage time and multitask without direct supervisionCommunicating effectively in English, and fluency in other languages is a plusScheduling personnel and handling emergency requestsProviding team members with a schedule every two weeks and updating it as neededDeveloping positive relationships with team members and attending team meetings as necessaryConducting regular site visits to interact with employees and provide supportTraining new hires and evaluating performance regularlyEnsuring that employees comply with company policies and building regulationsDocumenting all conversations with team membersHandling customer complaints in a timely and professional mannerReviewing clock-in and clock-out times daily and making necessary adjustments.If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor.