Field Service TechnicianWe begin with dreams. Dreams drive our motivation. Dreams are our future.
The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.All for dreams.
Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.Job SummaryThe Field Service Technician is responsible for providing comprehensive technical support to our clients and ensuring that our products are running efficiently. This role requires excellent communication and problem-solving skills, as well as a deep understanding of technology and company products.Responsibilities:Install, configure, and troubleshoot our products on-site or remotely in officeRespond to customer inquiries and provide technical support via phone, email, or in-personPerform regular maintenance and upgrades on our productsCollaborate with sales and engineering teams to identify and resolve customer issuesCreate and maintain technical documentation and service manualsOrganizational ImpactWorks to achieve operational, functional, and/or business targets within team with major impact on departmental or job family results, using extensive technical principlesSeasoned technical contributor; works under limited supervisionWorks independently on a wide range of moderately complex projects and may be responsible for entire projects or processes within teamMay contribute to the development of goals and planning efforts for the departmentRequirements:Experience in a technical, electrical or mechanical fieldStrong analytical and problem-solving skillsExcellent communication and customer service skillsAbility to work independently and travel as neededEqual Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: