Field Services Engineer

Houston, Texas/Hybrid: Flexicrew Technical Services (FTS) is seeking a Technical Services Field Engineer – Solar Inverter to provide technical expertise and field support for photovoltaic inverter systems. This role is responsible for troubleshooting equipment issues, performing commissioning and testing, supporting clients and field engineers, and ensuring solar inverter systems operate safely and meet performance requirements. The position requires approximately 75% domestic and international travel, sometimes with limited notice.

• Provide technical guidance to clients and field engineers regarding solar inverter operation, troubleshooting, and equipment performance.
• Diagnose equipment failures using specialized diagnostic tools and determine appropriate corrective actions.
• Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems.
• Troubleshoot, isolate, repair, and replace defective inverter components.
• Identify and report hardware, software, and system design deficiencies and implement assigned corrective actions.
• Provide remote technical support to clients and field engineers when not traveling.
• Document service cases, maintain accurate customer records, and prepare service recommendations and field reports.
• Coordinate warranty replacements and expedite replacement components when necessary.
• Respond to customer issues outside regular business hours as part of a rotating on-call schedule.
• Investigate proposed field modifications, identify potential issues, and recommend technical solutions.
• Maintain current safety qualifications and comply with all applicable safety requirements, procedures, and regulations.
• Collaborate with internal teams, clients, suppliers, and other stakeholders to resolve technical issues and improve service delivery.

Requirements/Skills:

• Bachelor of Science degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline, or equivalent education and/or work experience.
• At least 3 years of experience in field engineering, customer support, development, or testing involving photovoltaic inverters in a field or laboratory environment.
• Working knowledge of power conversion systems and distribution transformers.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Effective communication, interpersonal, organizational, and administrative skills.
• Demonstrated ability to build and maintain productive relationships with clients, suppliers, and internal and external teams.
• Ability to work independently, exercise sound judgment, and recommend continuous improvements.
• Proficiency in Microsoft Word, Excel, PowerPoint, Access, and Outlook.
• Willingness and ability to travel domestically and internationally approximately 75% of the time, occasionally with limited notice.
• Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.
• Experience with photovoltaic inverters and solar power generation systems.
• Experience with power plant controllers (PPC) and battery energy storage systems.

Physical Requirements:

• Ability to work in outdoor and industrial environments under varying weather conditions, including extreme heat, cold, rain, and snow.
• Ability to perform field inspections, equipment troubleshooting, commissioning, installations, and testing activities.
• Ability to travel extensively, including domestic and international travel, with occasional limited notice.
• Ability to meet applicable site-specific safety requirements and maintain required safety qualifications.
• Availability to participate in a rotating after-hours on-call schedule.

Equal Opportunity Statement:

Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.