Field Service Technician

POSITION SUMMARY
Fabricates and assembles standard and custom material handling products and systems including receiving and shipping of component orders and finished assemblies. Maintains / repairs material handling equipment and systems, shop equipment & ISD facilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Fabricates and assemblies material handling components, including mechanical & electrical assemblies, following supplied sketches, prints, descriptions or other appropriate instructions
o Repairs or replaces faulty mechanical & electrical components following warranty or non-warranty replacement procedures as applicable
o Travels as required to assemble / install / repair material handling equipment
o Maintains records of all work and completes all necessary paperwork or computer entries associated with documenting their activity
o Maintains tools and machinery in clean, fully functional and safe condition
o Maintains shop area in clean, organized, neat and safe condition
o Maintains and tracks parts and tool inventory supplied by the company
o Receives and stores inventory and goods; also properly packs and ships goods as required
o Prepares requisitions or other documents for purchasing new or additional inventory items and shop supplies
o Performs some routine building maintenance activities as requested
PRIMARY OBJECTIVES
1. Provide maximum customer satisfaction through quality workmanship in a timely manner
2. Support and promote all aspects of our Division
3. Present and promote a professional self and corporate image
PERSONAL RESPONSIBILITIES
1. Maintain and demonstrate a professional image - neat and clean - including : self; equipment; work area; and paperwork
2. Communicate in a professional manner
3. Show respect to customer, management and other company personnel
4. Follow company rules and procedures, policies and safety regulations
5. Manage time to obtain maximum efficiency / productivity
6. Turn in paperwork on time, completed in an accurate and legible manner
7. Participate in determining needs for: training; inventory; tools; etc
8. Perform maintenance efficiently, correctly and on schedule
9. Attain all necessary training / certifications
10. Demonstrate the required level of technical skill in all areas of work responsibility
11. Travel and stay out of town as required to perform job responsibilities
12. Maintain an accurate inventory of tools and parts
13. Account for 100% of work time
14. Demonstrate good judgment and personal attitude, which are critical in maintaining our company's reputation for results-orientated service, good will and professionalism