Field Service Technician - Utica, NY

Field Service Technician INCR Voyix is looking for Field Service Technicians! Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?Position SummaryNCR Voyix's Field Services Team creates value for our customers by delivering solutions that build long term relationships.

Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.Utilize your skills to:Perform customer installation, maintenance, and service calls promptly and effectively.Service electromechanical equipment like self-checkout systems within an assigned territoryPerform maintenance, repair, PM work, and system overhauls.Basic Qualifications to qualify:Local candidate to specific geographic areaAuthorized to work in the USAt least 18 years of ageHave a valid driver's license and driving record that satisfies NCR fleet requirements.PC skills, basic electronic skills, and some specific hardware and operating system familiarityAbility to perform essential functions of the job with or without a reasonable accommodation.Prolonged travel with driving several hours per day.Rotating and weekend shiftsFlexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs.

with assistanceBending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying sizeWilling to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switchesPreferred Qualifications (not required, but nice to have):Familiarity with large servers, mainframe computers, and imaging softwareA+ Certification, CompTIA, N+ CertificationOne or more years of related experienceDoes this sound like the opportunity you are looking for? Take the opportunity to apply and hear more!Salary Range: $38,900.00 - $58,300.00Offers of employment are conditional upon passage of screening criteria applicable to the job.Full time employee benefits include:Medical InsuranceDental InsuranceLife InsuranceVision InsuranceShort/Long Term DisabilityPaid Vacation401kIntegrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.