Field Service Technician

Field Service Technician ILocation: San Francisco, CA 94133 Shift: 8AM - 5PM Mon - FriYou are responsible for:Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.Inspecting products for correct operation and resolving noted issues and/or escalating according to established proceduresPrioritizing and planning service callsWorks within a team environment, completes all required paperwork, manages, and maintains service parts inventoryContacting the customer with the estimated time of arrivalWorking with customers to ensure satisfaction with service delivery and understanding of product functionalityFollowing key/alarm/combination control processes in assigned area of responsibilityTo be successful in this team you will:Have technical interest and aptitudeStrong customer focusAbility to manage multiple prioritiesAnd be a self-starterRequirements:High school Diploma (or equivalent)Have a valid driver's license and driving record that satisfies DN's fleet requirementsSuccessfully complete background check and drug screeningDrive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed)Physical & Technical Requirements:A valid driver's license with satisfactory driving record within company-required standards.Ability to successfully pass background and drug testingAbility to lift 50 pounds and work in close quarters within and around the equipment.Familiarity with computers and a variety of consumer communications devices, such as smart phones.Travel to/from assigned territories and company facilities, including during inclement weather is essential.Service experience or electro mechanical experience is a plusYou will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.