Field Service TechnicianHiFyve is hiring a Field Service Technician for a Manufacturing Equipment Company!Salary: $25-52/hr also offers per diemShift: Have to be flexible depending on customer needs (could travel on weekends if needed)Location: Kansas City Metro / Extensive Travel (North America with occasional international travel)60-70% travelRole OverviewResponsible for on-site troubleshooting, repair, installation, and maintenance of industrial food-processing equipment at customer locations. This role involves extensive travel and direct customer interaction, serving as a key technical representative in the field.Job Duties and ResponsibilitiesPerform on-site troubleshooting, repair, and servicing of industrial food-processing equipmentInstall new equipment and ensure systems are fully operational per technical specificationsDiagnose and resolve mechanical, electrical, pneumatic, and operational system issuesServe as primary liaison between customers and internal support teamsDocument all service activities accurately in CRM systems (Salesforce) within required timelinesTravel extensively to customer sites across North America with occasional international travelCommunicate job progress, findings, and recommendations to service leadership and customersRecommend replacement parts, maintenance services, and equipment improvementsTrain customers on equipment operation, safety procedures, and best practicesProvide on-site and remote technical support and training as neededMaintain strong professional relationships and represent the company in the fieldEducation RequirementsAssociate degree or technical diploma in electrical, mechanical maintenance, automation, or related field preferredEquivalent hands-on experience in field service or industrial maintenance acceptedKnowledge, Skills, and Abilities3+ years of field service, industrial maintenance, or packaging equipment experience (5+ preferred)Strong mechanical aptitude with hands-on troubleshooting experienceWorking knowledge of electrical, pneumatic, and mechanical systemsAbility to read and interpret technical manuals, schematics, and system documentationStrong problem-solving skills in customer-facing, high-pressure environmentsExcellent communication and customer service skillsAbility to work independently with minimal supervision while managing travel schedulesProficiency in Microsoft Office; Salesforce experience preferredStrong organizational and documentation skills with attention to detailOther RequirementsValid driver's license requiredValid passport or ability to obtain one requiredAbility to travel frequently across North America with occasional international travel