Field Service Technician

Field Service Technician

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Location: Charlotte, NC (Training) | Remote After Advancement Opportunities

Travel: 80-100% Domestic & International Travel

Employment Type: Full-Time

About the Opportunity

We are partnering with a leading industrial manufacturing and machine tool technology organization seeking Field Service Technicians to support customers throughout North America. This role is ideal for mechanically inclined professionals who enjoy troubleshooting complex equipment, traveling extensively, and developing expertise on advanced CNC machinery.

This position offers a structured career progression path, extensive paid training, significant travel opportunities, overtime potential, and exposure to cutting-edge manufacturing technologies.

Responsibilities

• Install, troubleshoot, repair, and maintain CNC machine tools at customer locations
• Perform machine startups, commissioning, and preventative maintenance activities
• Diagnose electrical, mechanical, hydraulic, pneumatic, and control system issues
• Support emergency break/fix situations where equipment downtime affects customer production
• Work directly with manufacturing personnel, maintenance teams, and production leadership
• Document service activities and update work orders utilizing Microsoft 365 tools
• Provide technical support to distributors and end users
• Travel weekly to customer facilities across the United States, Canada, and Mexico

Required Qualifications

• Mechanical, electrical, industrial maintenance, mechatronics, or CNC machining experience
• Strong troubleshooting skills on industrial equipment
• Ability to read mechanical and electrical schematics
• Comfortable working in manufacturing and industrial environments
• Ability and willingness to travel extensively

Preferred Qualifications

• CNC machine tool experience
• Experience with Fanuc, Siemens, xhqgsiq Mitsubishi, Bosch, or similar industrial controls
• Previous field service, OEM, or machine tool distributor experience
• Apprenticeship, technical school, military maintenance, or mechatronics background

What Makes This Opportunity Unique

• Extensive paid travel with all expenses covered
• Structured technician development program with clear advancement levels
• Company-provided tools and equipment
• Overtime opportunities available
• Competitive bonus program
• Strong benefits package including PTO, holidays, and retirement contributions
• Collaborative culture with significant technical training and support