Field Service Technician

Field Service Technician / Industrial Electrician

Position Summary

We are seeking a hands-on Field Service Technician / Electrician to join our growing team. In this role, you will travel to customer facilities throughout the East Coast to install, troubleshoot, repair, maintain, and upgrade industrial equipment. This position is ideal for an experienced electrician who enjoys travel, problem-solving, and working directly with customers to keep critical equipment operating safely and efficiently.

Key Responsibilities

• Travel approximately 80% of the time to customer locations throughout the Eastern United States, including overnight travel.
• Install, start up, maintain, troubleshoot, and repair industrial blast equipment and related electrical systems.
• Read and interpret electrical schematics, wiring diagrams, and technical drawings.
• Layout, wire, and install electrical circuits in compliance with applicable electrical codes and standards.
• Perform electrical troubleshooting and root cause analysis on new and existing equipment.
• Bend and install conduit, including EMT, IMC, and RMC.
• Conduct equipment inspections and preventative maintenance visits.
• Complete detailed service reports, inspection documentation, and expense reports in a timely manner.
• Support equipment rebuilds, upgrades, and modernization projects.
• Train customers on proper operation, maintenance, and troubleshooting procedures.
• Collaborate with Sales and Engineering teams to support customer needs and identify improvement opportunities.
• Maintain a strong commitment to workplace safety and safe electrical work practices.
• Work flexible hours, including occasional evenings and weekends, to support customer service requirements.

Qualifications:

Required

• Journeyman Electrician, Master Electrician, or equivalent industrial electrical experience.
• Minimum of 5 years of experience troubleshooting and repairing industrial electrical systems.
• Ability to read and interpret electrical schematics and control wiring diagrams.
• Strong electrical troubleshooting and problem-solving skills.
• Experience bending and installing conduit.
• Proficiency using hand tools, power tools, and electrical testing equipment.
• Basic computer skills for reporting and documentation.
• Valid driver's license with an acceptable driving record.
• Ability and willingness to travel extensively throughout the East Coast.

Preferred

• Experience with PLCs, industrial controls, VFDs, motor controls, and automation systems.
• Experience commissioning industrial equipment in customer facilities.
• Knowledge of root cause analysis and preventative maintenance methodologies.
• Previous field service or customer-facing technical support experience.

What We're Looking For

• Self-motivated and able to work independently while on the road.
• Strong customer service and communication skills.
• Ability to remain calm and effective in troubleshooting situations.
• Sense of urgency and commitment to delivering exceptional service.
• Team-oriented mindset with a focus on safety, quality, and customer satisfaction.

Education & Requirements

• High School Diploma or GED required.
• Technical training, apprenticeship, or electrical certification preferred.
• Must maintain a valid, unexpired driver's license.
• Clean driving record
• Must be able to pass a physical evaluation and meet travel requirements.
• Ability to lift equipment, work in industrial environments, and perform field service duties safely.

This position offers the opportunity to work with advanced industrial equipment while traveling to customer sites, solving complex technical challenges, and making a direct impact on customer operations.