Title: Field Service Technician
Location: Orlando, FL
Duration: 3 Months(contract to hire)
Pay Rate Range: $18 to $22/hr
Position Overview
The contractor will initially work the standard schedule of 8: 00 AM - 5:00 PM. After completing required training, the contractor may be assigned to one of the following shifts based on business and team needs:
Available Shift Rotations:
Sunday - Wednesday
Key Responsibilities
Additional Requirements & Expectations
Physical Requirements & Work Environment
Required Skills Skill Customer Service / Customer Communication Troubleshooting Technical Issues Equipment Maintenance Basic Internet Environment Knowledge Field Service Experience Ability to Work Shifts / On-Call Valid Driver's License
Location: Orlando, FL
Duration: 3 Months(contract to hire)
Pay Rate Range: $18 to $22/hr
Position Overview
The contractor will initially work the standard schedule of 8: 00 AM - 5:00 PM. After completing required training, the contractor may be assigned to one of the following shifts based on business and team needs:
Available Shift Rotations:
Sunday - Wednesday
- Three 11-hour shifts
- One 8-hour shift
- Front Half Days and Nights
- Three 11-hour shifts
- One 8-hour shift
- Back Half Days and Nights
Key Responsibilities
- Report product failure trends and serviceability issues to management with appropriate documentation.
- Provide efficient, responsive, and accurate field/shop/on-site maintenance support.
- Maintain accurate technical records, Field Service Reports (FSRs), expense reports, and assigned company property.
- Deliver excellent customer communication and support.
- Maintain assigned equipment performance standards.
- Support branch and district performance goals by achieving established service metrics.
Additional Requirements & Expectations
- High School Diploma or equivalent required.
- Basic understanding of internet environments required.
- Successful completion of:
- 120-day introductory period.
- PDIF New Hire Training Class.
- Must be willing to travel as required.
- Valid driver's license and acceptable driving record required.
- Must complete required security clearances and customer access requirements.
- Must be able to work in a 24x7 operational environment (PPS Only).
- Must be available for:
- Shift work.
- On-call rotations.
Physical Requirements & Work Environment
- Must be able to lift up to 50 lbs .
- Requires mobile activity more than 50% of the time, including:
- Walking.
- Standing.
- Stooping.
- Kneeling.
- Bending.
- Handling equipment.
Required Skills Skill Customer Service / Customer Communication Troubleshooting Technical Issues Equipment Maintenance Basic Internet Environment Knowledge Field Service Experience Ability to Work Shifts / On-Call Valid Driver's License