Field Service Technician
Location: Milwaukee, WI
Pay Range: $20-$22/hr
Job Description:
- Perform minor maintenance, repairs, and component replacement at the module level.
- Maintains parts inventory and related records.
- Provides status reports throughout the service repair.
- Diagnose problems based on the information provided in the call and through the error logs on the ATM.
- Responsible for ownership of customer issues until resolution according to SLA agreements.
- Practices security safety procedures when working with ATM's and or within financial institution.
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
The Field Service Technician position may require the following:
- May require bending/squatting, walking/standing /sitting for prolonged periods.
- May require prolonged travel based on your service area.
- Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
- You may be dispatched daily on a call-by-call basis or have a daily schedule.
- You may be required to work on rotating shifts, nights, and or weekends.