Field Service TechnicianCandidates must be located within 30 miles of Jackson, MSGulf States Engineering is a leading provider of water and wastewater treatment equipment in the utility side of municipalities and various industrial plants in Louisiana, Mississippi, Arkansas and W. Tennessee. We specialize in pumps and pump repair services, water and wastewater treatment process equipment, electrical controls, flow control products to deliver high-quality solutions for our customers.
With a commitment to innovation and customer satisfaction, we strive to maintain our position as industry leaders in fluid handling technologies.The Field Service Technician role requires excellent teamwork, communication, and rapport working in a team environment to build long-lasting relationships, servicing end users in the municipal water, wastewater, and industrial markets. This role will require repair, troubleshooting, and start and field service for pumps, motors, variable speed drives, PLC, and other products that we provide to our customers. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment.
This role shows customers how to use, support, and operate their equipment. An essential part of this role is creating reports on customer service calls for customers and company records as a best business practice.Essential FunctionsCreate reports of the customers they serviced that dayPerform duties in confined spacesFollow all of the company's proceduresDemonstrate how to use the equipmentTroubleshoot any problems the customers are havingMeet all the appointments on a given dayRespond quickly to customer problemsAdvise customers on the equipmentMake equipment recommendations to customersMinimum QualificationsMinimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls; not required but is a plusProficient with Microsoft office programs; MS word, Excel, PowerPointBasic knowledge of electrical controls and motors knowledgeStrong written and verbal communication skillsAbility to remain professional and courteous with customers at timesMust be available to work occasional nights, holidays, and weekendsTravel out of state during road jobs is required on occasionValid driver's license and a good driving recordBenefits:Health insurance401(k)Dental insuranceLife insurancePaid time offVision insuranceWe are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.