Field Service Technician I

Description
Job Title: Field Service Technician I
Department: Sales and Service
FLSA Class: Non-Exempt
Pay Type: Hourly
Job Summary: The Field Service Technician I is responsible for supporting the daily operations of the sales locations. Providing service and customer support during field visits or dispatches and managing all on-site installation, repair, maintenance and testing tasks.
Essential Job Functions:

• Performs field service repairs to customers wellsite production equipment while using technical manuals, prints and specifications.
• Directs, coordinates, and performs the job activities in a manner consistent with the company's goals and objectives, while adhering to all customer field location policies and safety requirements
• Troubleshoots production process operations and recommends actions for problem solving.
• Provides job completion field service report details to the customer and Kimray
• Prepares, completes and presents wellsite Job Safety
• Analysis prior to commencing work.
• Ensures correct inventory is maintained on service vehicle to facilitate field service repairs.
• Responsible for providing basic leadership while teaching, coaching and mentoring Team Members
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member.
• Participates in proactive teams to achieve departmental and company goals.
• Provides leadership to others through example and sharing of knowledge/skill.
• Performs other duties as assigned.

Qualifications:

• Must pass DOT physical.
  3-5 years' Oil & Gas industry experience required.
• Working knowledge of oil and gas production equipment practices
• Ability to apply Kimray/Non-Kimray products to applications.
• Ability to operate Field Service Equipment including the proper use of tools.
• Ability to use Kimray sizing programs and interpret results.
• Must have analytical, problem solving and critical thinking skills.
• Able to communicate clearly with field level operators / engineers.
• Able to prioritize activities.
• Ability to operate computer.
• Must have valid driver's license and clean MVR.
• Must pass background check and drug screen.

Core Competencies:

• Ensures Accountability - Holding self and others accountable to meet commitments.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Demonstrates Self Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Supervisory Responsibilities: No
Education:

• High School Diploma or equivalent required

Work Environment:

• Shop / Field environments - PPE required in specific areas.
• Ability to function and adapt to a various range of weather conditions.

Physical Requirements:

• Repetitive use of hands
• Stooping, kneeling, crouching, or crawling
• Lifting, pushing, and pulling up to 75 lbs.

Travel: Yes

• Extended periods of time

Safety Sensitive Position:

• Yes
  • This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.