Field Service Technician (Expert Level)

Field Service Technician (Expert Level)Nashua, New HampshireFull TimeWe have an exciting opportunity for a proven technical expert in the Repair & Calibration of Test and Measurement Equipment. This is a role for a key individual who will work full time between our facility in Nashua, NH and customer site in Nashua NH, performing calibration & repairs on Keysight products.Specific duties include:Establish and maintain close communication with customers to ensure optimal performance of customers' and test equipment assetsEnsure compatibility between customer expectation and support provided.Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is requiredPerform calibration and adjustment procedures on our products after repairsUnderstand, and utilize PC based software as requiredInstall software and firmware upgrades that may include re-image of the customer's instrumentAbility to Perform repairs, on most Keysight products that are critical to customer uptime.This critical role requires the following skills:Technical School or Military PMEL/TMDE or equivalent industry experienceMinimum of 5 years related experience in Support of Test and Measurement instruments.RF/ Microwave repair and calibration up to 50 GHz is a plusExcellent troubleshooting and technical skillsCalibration and repair service experience of all types of Keysight Test Equipment a plusExperience using automated calibration software platforms a plus.Must have experience in Test and Measurement industryMust have strong verbal and written communication skills to interface with customers and peers.Candidates must be in local area (Nashua, NH) or willing to relocate themselvesMust have ability to lift 35 lbs.Must be a US Citizen.