Minimum Experience: 2+ years of Field Support Services / Desktop Support experience
Key Responsibilities:
Provide on-site technical support, installation, and troubleshooting for workstations and other end-user devices
Perform preventive and corrective maintenance
Provide end-user support and maintain service documentation
Manage assets, tools, and inventory
Collaborate with support teams to resolve end-user issues
Participate in the FSO on-call rotation
This is a fully on-site position
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Field Service Technician in Charlotte at HCLTech
- Other openings
- 4
- Hiring in
- 3 locations
HCLTech currently has 4 other roles open on LocalWork across 3 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and onsite. It was posted 6 days ago.