Field Service TechnicianThe Field Service Technician role requires excellent teamwork, communication, and problem-solving skills while servicing end users in the municipal water, wastewater, and industrial markets. The Field Service Technician is responsible for helping clients install, repair, and maintain equipment, such as pumps, motors, drives, valves, etc., in various field environments. The focus in this position will be building relationships, advising clients, and marketing corrective actions and long-term solutions.
A member performing in this role should be task and detail oriented, a self-starter and good time manager.Essential FunctionsOperate equipment such as chain falls, tripods, truck cranes, and various types of rigging.Diagnoses, troubleshooting, analyzes, various causes of malfunctions with a wide array of equipmentPrecise measurements and calculations in the field.Maintain and upkeep of daily service vehicle and work-related equipment.Effective communication with inside team members daily.Well-written reports of work performed daily.Develop and maintain professional relationships with clients, contractors, and team members100%+ travel required (regional)Availability to work occasional weekends, holidays, or emergencies as required.Minimum QualificationsProficient with Microsoft office programs; adobe pdf.Basic knowledge of electrical controls and motors knowledgeStrong written and verbal communication skillsAbility to remain professional and courteous with customers at timesMust be available to work occasional nights, holidays, and weekendsValid Michigan driver's license and a good driving recordAbility to acquire and maintain valid CDL driver's license – DOT certification.Physical DemandsThe physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Regularly required to sit, stand, reach, bend, and move.Must be able to climb a minimum 30-foot ladderMaximum unassisted lift = 50 lbs.Exposed to seasonal weather.Exposed to moving parts and electricity that require safety protocols.The travel required for this position is 100%Work EnvironmentOffice: Standard office equipment; work usually performed in an office setting free from disagreeable elements.In-Field: Construction-type work environment, OSHA, and safety train field protocols in a field service environmentStandard weekly job hours: 40-50+ hoursBenefitsHealth insurance401(k)Dental insuranceLife insurancePaid time offVision insuranceThe company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.