Field Service Technical TrainerAurora, IL | Full-Time | Travel up to 35%Mitutoyo America Corporation is seeking a Field Service Technical Trainer to play a key role in developing and supporting our Field Service team. This position combines hands-on technical expertise, training, and advanced troubleshooting to ensure technicians deliver high-quality service on precision measuring equipment.If you enjoy mentoring others, solving complex technical challenges, and working with industry-leading metrology equipment, this is an excellent opportunity to make a direct impact.Key ResponsibilitiesTrain, coach, and develop Field Service Technicians and traineesProvide technical support (phone & on-site) for CMMs, vision systems, linear scales, and related equipmentDevelop and implement training programs aligned with A2LA quality standardsConduct field audits to ensure technician competency and complianceTroubleshoot and resolve complex technical issuesCollaborate with internal teams to support technicians and customersCoordinate and administer ongoing training programsMaintain and distribute technical documentation and updatesStay current on new products and training developmentsQualificationsAssociate degree (or equivalent experience)5+ years of technical experience in field service, manufacturing, or related environmentExperience with precision measuring equipment (CMM, vision systems, etc.) preferredStrong troubleshooting and communication skillsExperienced training, mentoring, or coaching technicians preferredValid driver's license requiredSchedule & TravelMonday–Friday, 8:30 AM – 5:00 PMTravel up to 35% (including customer and field visits)Compensation & BenefitsSalary: $82,000 – $90,000Minimum 17 days PTO + 10 paid holidaysYear-end company shutdownMedical, Dental, Vision & Life InsuranceSTD, LTD & Employee Assistance Program401(k) with company matchTuition ReimbursementService Recognition ProgramCompany Vacation House (Florida)Why Join Mitutoyo America?Work with industry-leading precision measurement technologyDirectly impact the development of Field Service talent nationwideCollaborative, team-oriented environmentStable and growing organizationInternal Title: Field Service TrainerReasonable Accommodations Statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.Equal Opportunity EmployerMitutoyo America Corporation is an Equal Opportunity Employer.
It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.