Field Service Technical Advisor

Overview

Perform a variety of complex technical field assignments involving the installation, inspection, modification, testing or troubleshooting of air pollution control products and equipment such as wet and dry ESPs, fabric filters, scrubbers, etc. Provide assistance to customers in choosing appropriate B&W products for performance improvement when applicable. Spanish language proficiency a plus.

Responsibilities

• Perform field service operations that may involve testing and verification of equipment and addressing unusual problems requiring strong technical skills.
• Write detailed reports of problems encountered, tests performed and work completed.
• Assist in planning and coordinating team efforts.
• Support Sales efforts, including assisting in presentations when needed. Spanish language proficiency a plus.
• Often work non-standard schedules at field locations with exposure to varying environmental conditions.
• Work independently to accomplish tasks and effectively manage time to coordinate multiple jobs.
• Troubleshoot and repair equipment, applying knowledge and experience to resolve problems.
• Adapt to a changing work environment and cope with delays or unexpected events.

Qualifications

• Bachelor’s degree in engineering or related field or 4 to 6 years of experience in an industrial setting.
• Solid electrical and mechanical troubleshooting skills.
• Excellent oral and written communication skills.
• Spanish language proficiency a plus.
• Position comes with opportunities to advance into engineering, project management and other roles at B&W.
• Initiative
• Planning and organizing
• Customer focus
• Willingness to travel on assignments up to 70% on average each month.