Field Service Representative - Power Distribution/Electrical

Generalist Service RepresentativeJoin our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.What will you do?Install and commission customer systems according to established procedures and quality standardsConduct preventive, reactive, and corrective maintenance to maximize system reliability and performanceDiagnose and resolve technical issues onsite while maintaining strict safety and compliance protocolsProactively identify customer needs and recommend solutions that enhance their operationsWhat are the key skills we are looking for?Active Listening — intermediate level; understanding customer concerns and translating them into effective service actionsCustomer Orientation — intermediate level; building trust through responsive, reliable technical supportProblem Solving — developing level; diagnosing equipment issues and implementing timely solutionsResilience — intermediate level; staying focused and effective under pressure in dynamic field environmentsSafety Standards — intermediate level; ensuring all work complies with safety protocols and regulatory requirementsMaintenance and Repair — developing level; performing hands-on corrective and preventive maintenance tasksTechnical Documentation — developing level; accurately recording service activities and system configurationsTime Management — developing level; prioritizing tasks to meet customer commitments and service schedulesWhat qualifications will make you successful?Strong technical aptitude with a hands-on approach to solving equipment challengesCustomer-focused mindset with the ability to communicate clearly in the fieldAdaptability and composure when managing unexpected issues or changing prioritiesEagerness to learn and grow your technical expertise through guided experienceWhat's in it for me?Direct customer impact through meaningful technical work in the fieldMentorship and structured support to build your technical skills and confidenceCareer growth opportunities within a global leader in energy management and automationExposure to diverse industries and innovative technologiesFor this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States.Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countriesSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.