Field Service Representative, Healthcare Customer Support, St Louis MO

Field Service RepresentativeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.McKesson is seeking a Field Service Representative to support a large healthcare customer across multiple locations within the St. Louis market.This field-based role serves as an extension of both the customer and the McKesson team, providing inventory management, operational support, customer service, and issue resolution. The ideal candidate thrives in a customer-facing environment, enjoys solving problems, has exceptional attention to detail, and takes pride in ensuring customers have the right products available when they need them. The FSR role includes significant onsite customer support and local travel throughout the St. Louis area.Key ResponsibilitiesSupport Customer OperationsServe as a trusted onsite resource for customer stakeholders and support daily operational needs.Build strong customer relationships and help deliver an exceptional customer experience.Manage Inventory & OrderingMonitor inventory levels, place orders, organize products, and help ensure the right products are available when needed.Assist with inventory reviews and identify opportunities to improve efficiency and product availability.Resolve Customer IssuesHelp resolve order discrepancies, backorders, damaged shipments, and other service-related concerns.Work closely with internal teams and customer stakeholders to ensure timely solutions.Support Projects & ReportingAssist with customer projects, product conversions, reporting, and operational improvement initiatives.Coordinate activities with McKesson team members, vendors, and customer contacts as needed.Compensation & BenefitsBase Salary: $65,000 - $70,0005% Annual IncentiveAuto Program: Company vehicle and fuel card, or auto allowance of $668 monthlyMinimum Requirements2+ years of relevant experiencePreferred QualificationsAbility to travel locally within the St. Louis area 3 to 4 days a weekHealthcare industry experienceCustomer relationship management experienceInventory management experienceStrong organizational and problem-solving skillsExperience using Microsoft Office applicationsAdditional SkillsExceptional attention to detailAbility to work independentlyStrong communication skillsExceptional professional maturity during customer interactionsAbility to manage multiple priorities simultaneouslyWorking EnvironmentThis position is primarily field based, supporting customer locations throughout the St. Louis area.

The role requires regular onsite work reviewing inventory, assisting customers, managing operational issues, and supporting customer initiatives. Administrative responsibilities may be completed from a home office when not onsite.McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity EmployerMcKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.Join us at McKesson!