Field Service Engineer, Robotic Lab Automation Systems

When a lab's automated system goes down, patient results wait. You get it back online.

Pave Talent is hiring on behalf of our client, a global manufacturer of microbiology specimen collection products and full lab automation systems. Their US service team is lean, so every engineer owns customer relationships from day one.

• Technicians who explain a fix to a lab manager as clearly as they diagnose it
• People who move with urgency when a lab is waiting on a down system
• Road-ready engineers who like a different site most days and a hotel some nights If you want one site, home every night, or a fixed Monday to Friday schedule, this is not your role.

You will be a Field Service Engineer based in the Chicago area, reporting to a Regional Service Manager and covering hospital and reference labs across a regional territory. Expect about 75% travel, often on short notice, on equipment that combines robotics, electronics, and precision mechanics.

• Install and inspect new automated microbiology systems at customer labs
• Run preventive maintenance (PM), calibrations, and electrical safety tests (EST)
• Troubleshoot and repair robotic, electronic, and mechanical faults
• Train lab staff on correct operation and daily care
• Document every service visit to manufacturer standards

Training is hands-on and fast. The hiring team keeps the electrical bar clear: "basic level knowledge is good." How you communicate with customers is what sets hires apart.

• Associate's degree in electrical, electronics, mechanical, or industrial engineering technology, or 2 to 3 years of equivalent formal technical training (military counts)
• Hands-on troubleshooting of electromechanical equipment in field service, biomedical, maintenance, or similar work
• Able to travel about 75% on short notice, work some weekends and holidays, and lift up to 75 lbs
• Field service on lab, medical, or diagnostic equipment
• Biomedical equipment technician (BMET) background

• Programmable logic controller (PLC), robotics, or automation experience

  $35 to $39 per hour, non-exempt, so every overtime hour is paid

  Discretionary 3 to 5% annual bonus after 12 months

  Medical, dental, and vision, 100% employer-paid for you, starting the 1st of the month after 30 days (): 40 hours vacation in year one, 40 hours sick leave after 90 days, plus 40 PTO hours to offset holidays worked

Video interview with HR and the service manager, a short technical assessment, then a final interview with service leadership. Apply via LinkedIn and we will be in touch. Confidential search. Your application is fully private.