Field Service Engineer (Permanent)First IT SolutionsJob DescriptionPosition Title: Field Service Engineer Level 3 - Machine ToolsLocation: Rockford ILWe are looking for someone with field service experience in the machine tool industry.Summary:Performs and oversees the installation or replacement of equipment and control.Duties:* Troubleshooting of wiring and electrical systems* Availability to travel domestic and international at least up to 75% of the time (mandatory)* Troubleshooting of fluid and electrical servo activated systems* Level and alignment of CNC machines* Troubleshooting and repair of mechanical components such as spindle units, gearboxes, and other mechanical machine components* Mechanical troubleshooting of closed and open loop axes control* CNC geometry and positioning axis compensation* Train hands on Junior Service Engineers* Advises management regarding customer satisfaction, product performance, and suggestions for product improvement* Ability to align and use positioning, straightness and geometry measuring lasers* 5 axis Traori set up* Automatic tool changer and tool management trouble shooting and setup* Acceptance test with customers* Maintenance training for customersQualifications:* Able to meet customer needs in difficult and demanding situations* Comfortable with international travel to remote locations* Strong verbal and written communication skills* Ability to work with personal computers, various software applications, read engineering blue prints, and use hand toolsExperience:* 4-8 years of experience in the Machine Tool Field* Good understanding of electrical and mechanical principlesComputer Skills:* MS Office toolsEducation:* High School diploma required* Technical degree preferred