Unknown Company

Field Service Engineer - Onsite Support Services

new york, ny • Posted 4 days ago
Remote Full Time General

Job TitleRequired Skills:Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Meeting Rooms & Events Support SmartHands Collaboration & Telephony Equipment Office MovesHands-on Office Move ProjectsGood technical knowledge of Windows operating system (Windows 10)Knowledge on Microsoft Office 2016 (Office 365)Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleAbility to perform remote troubleshooting and provide clear instructionsExperience in Handling Windows Imaging ProjectExperience in software development, processes, and methodsGood knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.Ability to co-ordinate and interact with various teams to arrive at a quick resolution.Ability to organize workload for effective implementation.Ability to interact effectively at all levels with sensitivity to cultural diversityAbility to adapt new product support as organization evolvesKnowledge on SCCM and Intune administrationKnowledge on mass OS deploymentsExperienced in maintaining multiple OS image and hardware moelsExperience in Microsoft OEM Pre-installation Kit (OPK) toolsKnowledge of PXE and DHCP functionality

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