Field Service EngineerRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.The Customer Support Field Engineer at Revvity provides expert service and support for diagnostic instruments, focusing on installation, maintenance, and repair, especially in newborn screening laboratories. This role is based in Los Angeles, CA with up to 25% travel supporting the Western United States, to ensure optimal instrument performance, meet maintenance schedules, and drive high customer satisfaction.Key Responsibilities:Installation, Maintenance, and Repair: Perform installation, maintenance, and repair of Revvity instruments, aiming for zero service recalls.
Provide preventive maintenance and warranty services to contract and non-contract customers.Business Development: Drive sales of value-added services such as service contracts, upgrades, and laboratory products. Support local sales teams to secure new instrument orders and contribute to company profitability.Information/Asset Management: Maintain accurate records, manage inventory, and ensure proper handling of company assets like tools and vehicles.Continuous Skill Development: Participate in ongoing technical and professional development to enhance customer service and maintain certifications.Physical Requirements:Regular walking, standing, and use of hands for handling tools and equipment.Occasional lifting of up to 100 pounds.Must be able to operate a motor vehicle safely for travel within the assigned territory.Basic Qualifications:Associate's degree or 2 years Military Experience.Valid driver's license and knowledge of laboratory safety practices.Preferred Qualifications:Bachelor's degree in Life Sciences, Electronics, Mechanics,Mass Spectrometry knowledge.Compensation:The base salary range for this full-time position is $86,000-$114,500 USD, company car, and a service incentive plan. This range reflects the minimum and maximum target for a new hire in this position.
The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.This role emphasizes professionalism, technical expertise, and customer satisfaction, while also supporting business growth through service and sales efforts.We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:Medical, Dental, and Vision Insurance OptionsLife and Disability InsurancePaid Time-OffParental BenefitsCompassionate Care Leave401k with Company MatchEmployee Stock Purchase PlanRevvity is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws.
Field Service Engineer-Los Angeles in los angeles at Unknown Company
This position is listed as contract and onsite.