Field Service Engineer

Field Services Engineer

Phoenix, Arizona

JK Executive Strategies is proud to partner with an established, industry-leading manufacturer of precision measurement and metrology equipment in search of a Field Service Engineer to join its growing team.

The Field Service Engineer will be responsible for the installation, calibration, troubleshooting, maintenance, and repair of sophisticated precision measurement systems. The ideal candidate will possess strong mechanical and electrical troubleshooting capabilities, hands-on technical service experience, and the ability to independently support customers in a fast-paced, travel-intensive environment.

The ideal candidate will have 2+ years of hands-on field service experience troubleshooting, calibrating, and repairing complex electromechanical equipment, with strong mechanical and electrical aptitude. They should be independent, adaptable, and customer-focused, with experience using precision measurement tools and a willingness to travel 95% of the time.

Responsibilities

• Perform on-site installation, calibration, preventative maintenance, troubleshooting, and repair of precision measurement and metrology equipment.
• Respond to service requests, coordinate directly with customers, and schedule on-site visits and travel arrangements.
• Diagnose and resolve mechanical, electrical, and software-related equipment issues to ensure optimal system performance.
• Utilize precision measurement tools, diagnostic equipment, technical drawings, and service manuals to perform repairs and calibrations.
• Maintain communication with customers and internal technical support teams regarding service progress, equipment needs, and issue resolution.
• Complete accurate service documentation, maintenance logs, expense reports, and customer service records.
• Identify potential equipment upgrades and additional service opportunities while maintaining strong customer relationships.
• Participate in ongoing technical training to stay current with equipment technologies, service procedures, and industry standards.

Requirements

• Associate degree in Engineering, Technology, Physics, or a related field preferred; equivalent technical or military experience will be considered.
• Minimum of 2 years of hands-on field service, equipment maintenance, calibration, or technical troubleshooting experience.
• Strong mechanical and electrical aptitude, with the ability to diagnose and repair complex electromechanical systems.
• Experience utilizing precision measurement tools, multimeters, and diagnostic equipment, along with the ability to interpret electrical schematics, mechanical drawings, and technical manuals.
• Familiarity with computer-controlled equipment, control systems, and hardware/software troubleshooting.
• Strong mathematical, problem-solving, communication, and customer service skills, with the ability to work independently in a fast-paced environment.
• Ability to accommodate approximately 95% domestic weekday travel, with occasional international travel, and reside within close proximity to Phoenix Sky Harbor International Airport.
• Ability to lift up to 50 pounds and perform physical tasks, including bending, kneeling, climbing, and working around industrial equipment.

Hourly Rate

· $26-$36/hr