Field Service EngineerOur client, a leader in manufacturing and technical services, is seeking a Field Service Engineer to join their team. As a Field Service Engineer, you will be part of the Technical Support Department supporting the Service Team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.Provide maintenance, repair, and installation assistance for CNC machine tools on location or via telephone.Create and update technical documentation and generate reports related to service activities.Assist and train Customer's Service Engineers on new product lines and maintenance procedures.Establish and maintain effective communication and customer service relationships with clients.Manage challenging customer situations professionally, respond promptly to needs, and solicit feedback for service improvement.High School diploma or GED; Associate Degree in a technical field preferred.3-5 years of experience in electrical and mechanical troubleshooting of CNC machine tools.Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, or Siemens controls is a plus.Excellent verbal and written communication skills with a strong customer service focus.Ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.Comprehensive benefits package including health and wellness options.Performance-based bonus package ranging from 3% to 8%.Opportunities for professional growth and development.Supportive team environment with a focus on innovation and excellence.Work in a dynamic, technology-driven setting with flexible remote options.Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly Pay