Job OpportunityWhat can we offer you for all your hard work?Competitive salaryPTO programNine (9) paid holidaysMedical, dental, vision, and life insuranceShort and long-term disability coverage at no cost to employeeTuition assistancePet insuranceFlexible spending plansHealth spending plansComprehensive online learning center - houses thousands of training resources available to learn at your own pace401(k) retirement savings with a generous company 30% match (100% vested after six years)Get to know us:FM Industries can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. FM Industries is a premier manufacturing solutions provider. We specialize in build to print, precision machined components, anodizing, and engineered thermal spray coatings. We provide customers leading edge support from prototype to production.Summary of position:Responsible for providing daily ongoing support of customer equipment, inspecting and installing assemblies and components, inspecting equipment and conducting research on site in Austin, Texas in order to solve problems quickly and report on project status. FSE's will ensure that everything works smoothly and engineering designs are being followed. This position is responsible for ensuring the highest level of customer satisfaction by anticipating and meeting the customer's operational needs and commitments.Provide timely, professional, and courteous field service and technical product support to key customers.Provide support with component research and troubleshooting, repair, installation, preventative maintenance, and coordinating the ordering and installation of spare parts.Perform equipment installation based on manufacturing specification.Provide technical support for manufacturing and engineering by discussing details of component/sub-system specifications with customers during onsite visits or by telephone/video conferences.Assist in writing, reviewing, and updating installation, operation, and maintenance manuals for systems in the customer install base.Education and/or experience required:Requires 5-7 years experience in maintenance and troubleshooting of semiconductor process equipment.
Experience with plasma etching and plasma deposition systems preferred.Require degree in engineering (mechanical, electrical). Associate level or higher or equivalent work experience.Requires 5-7 years client facing experience with strong problem solving and have experience working independently as neededExtensive cleaner and assembly experience for Applied MaterialsTeam player with excellent people/relationship skills, mechanical skills, and problem-solving abilities.Strong writing and communication skillsPreferred experience:Experience with plasma etching and plasma deposition systems preferred.Culture:At FM Industries our success is powered by people and technology. Our culture is what makes FM a fun and rewarding place to work. We champion diversity and we are always seeking new ways to amaze our customers. Success is celebrated and integrity is the core of who we are at FM Industries.FM Industries values:Customer focus - partnering to deliver excellence and innovationSafety - prioritizing the wellbeing of our peopleIntegrity - achieving our best through mutual respect and teamworkQuality - investing in our people, processes, and productsAccountability - taking ownership of our words, actions, and resultsGive us your best and we'll give you ours!
Field Service Engineer - Austin, Texas in austin at Unknown Company
This position is listed as full time and onsite.