Field Service Engineer 3

Job Title

Field Service Engineer

Key Responsibilities:

• Able to perform installation, calibration, repairing and maintenance of equipment at customer site, troubleshoot electrical/electronic systems, assemblies, and subassemblies from using block diagrams • Able to perform equipment upgrades • Able to work independently • Develop strong customer relationships at multiple levels in the customer organization. • Manage customer's expectations • Manage day-to-day service activities at assigned customer sites • Work with end users to schedule work tasks as required • Report and track activities including installations and equipment issues • Perform preventative and corrective maintenance tasks as necessary • Compiles data for and prepares regularly scheduled or special reports, analysis, and statements. • Interfacing with customer on technical matters • Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a strategic perspective for business results. • Process experience desired to be able to run and perform basic process troubleshooting • Drives key projects to improve equipment performance • Travel as needed to support customers • Drives key metrics such as costs, uptime, safety, and parts availability to ensure meeting the company's goals and customer's expectations • Support other projects as assigned by management • Other duties as assigned

Requirements:

• Five or more years experience as the field service engineer role dealing directly with customers, preferably in the semiconductor industry. Other experience level can be considered. • Associates degree in electronics or equivalent experience in the electronics field • May require domestic or international travels, as required • Ensures all safety requirements are satisfied and current as per local and corporate requirements • May need to support shift schedule as assigned by management

Hillsboro, OR, 97124, US