Field Performance & Failure Analysis Engineer

Reliable Automatic Sprinkler Co., Inc. seeks a Field Performance Engineer to lead product performance investigations and manage claim-driven product returns across Reliable and ASC product lines.

The role serves as the central owner of claim-defective returns, performing forensic analysis and supporting legal and risk mitigation efforts. The ideal candidate combines mechanical engineering expertise with strong communication skills, capable of operating in high-stakes, customer-facing situations,