Field Operations Technician I

Field Operations Technician ILocation: Itasca, ILCompany: VB SpineLooking for a career where your work truly matters? At VB Spine, you'll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We're the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care.

As a Field Operations Technician I in our Operations function within the Spine division, you'll play a critical hands-on role in ensuring surgical sets are fully replenished, inspected, and 100% ready for surgery — directly supporting operating room schedules and patient care in a fast-paced environment.What You'll Do:Physically receive and unpackage incoming inventoryConduct inventory, replenishment, and inspection of incoming branch surgical sets to prepare them for redistributionPerform accurate inventory transactions to maintain proper traceabilityPrepare and package surgical sets for shipment to hospitals and branchesCoordinate with courier and transportation services for timely product distributionRotate on-call support for nights and weekends as requiredComply with all manufacturing procedures, training, and quality standardsEnsure all daily orders are fulfilled while meeting or exceeding KPI targets for quality and serviceAssist with cycle counting inventory at hospitals and office locations throughout the territoryWhat You Bring:High School Diploma or equivalent required2+ years of work experience (or equivalent combination of education and experience)Knowledge of the medical device industry and hospital customer base preferredProficiency in Microsoft Office SuiteStrong problem-solving, communication, and customer service skillsAbility to thrive in a fast-paced environment with frequently changing priorities and multitask effectivelyDemonstrated ability to maintain composure in stressful situationsPhysical ability to frequently use hands for handling equipment and occasionally lift up to 40 poundsWhy VB Spine? We believe in growing talent from within. At VB Spine, join a high-performing team where your hands-on work directly ensures surgeons have the right instruments and implants when they need them — supporting life-changing spinal procedures and positioning yourself for growth in a mission-driven medical company.Compensation: Pay for this role is competitive and based on experience, qualifications, and performance.

The typical pay range for this position is $50,000.00 - $60,000.00 annually, with potential for overtime and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.Benefits include:Comprehensive health, dental, and vision insurance401(k) with company matchPaid time off (PTO) and holidaysOngoing training and professional development opportunitiesOpportunity to grow within a fast-paced, dynamic company