Unknown Company

Field Operations Specialist

boston, ma • Posted 1 weeks ago
Onsite Full Time General

Express Small Package Team MemberMercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs.

When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.The right person for this job needs to enjoy working from 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.Daily Responsibilities:Sort, prepare labels, and ship packages every night.Solve various client issues on a nightly basis.Serve as back-up walking courier.Perform data entry.Opening/Closing the office/facilityAssisting with customer support ticketsProcess Asset ReturnsProcess AM Field Ops Export/NFO/Import DocumentsPreferred Experience:1-3 years previous experienceMilitary experience is a plusExceptional verbal and written communication skillsStrong analytical and problem-solving skillsKeen attention to detailValid Massachusetts Driver's LicenseAdditional Preferred Skills:Enjoy working in a fast-paced environment.Be engaged, proactive, and highly motivated.Positive attitude

Back to Job Search