Responsibilities
- Analyzing computer hardware problems, rectifying them, and replacing parts when necessary, acting as the middleman between user and manufacturer when equipment must be sent for repair.
- Installing software, demonstrating its usage, and troubleshooting when users face problems. Updating system software when required.
- Setting up and solving problems with computer network systems, cabling, and wireless networks and configuring email accounts through POP3, Outlook, and IMAP.
- Anti-virus software installation, reporting new virus files, and malware removal.
- Maintaining backup files.
- Setting up equipment for web conferences and other events that use computers and their peripherals.
- Servicing and maintaining computer-related equipment such as printers.
field Engineer in boston at Unknown Company
This position is listed as full time and onsite.