Field Desktop Support TechLocation: California City, CA 93505 Duration: Contract Rate: DOEUS Citizens, GC, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this jobResponsibilities:Advanced desktop support experience- troubleshooting, configuration, software installationAdept at M365, Windows, Active Directory, ticketing systemsProvide troubleshooting and support to end users on a variety of issues- incidents and problemsProvide technical assistance to the customer (Examples): Password resetAccount informationCase number informationAdobe Reader issuesBrowser issuesTechnical computer issuesInternet connectivitySet up equipment for employee useImage computers using a variety of methodsInstall and perform minor repairs to computers and peripheral equipment within the office premisesMust have strong networking skills- IDF/MDF, switches, routers, access pointExperience:3-5 years of experience in software, hardware, and networkProvide technical assistance for user questions/issues on Windows 7, 8, and 10 along with Microsoft Office 2010 through Office 365, M365Experience with of Windows, M365, PC and Printer configurationStrong customer service skills, detail-oriented, and deadline-drivenStrong phone and verbal communication skills along with active listening skills
Field Desktop Support Tech - California City, CA 93505 in california city at Unknown Company
This position is listed as contract and onsite.