Field Deployment TechnicianFocal builds intelligent robotic radiant heating systems for outdoor restaurants. Our products combine precision mechanics, electronics, and sensing to deliver targeted warmth using far less energy than traditional heaters.We're hiring a Field Deployment Technician to execute installations and perform on-site service for our robotic heating systems.This is a hands-on role focused on installation quality, system setup, and reliable field servicing. You'll work closely with our engineering and operations teams to ensure deployments are clean, consistent, and on time.You are the last step between our product and real-world performance.
Installation quality matters.Installation & CommissioningPrepare and maintain deployment equipment and materialsPerform on-site installation of electromechanical heating systemsRead and interpret install documentationPerform system commissioning, including:Computer-based system registrationMechanical integrity checksElectrical verificationNetworking equipment setup and connectivity validationFunctional testing and calibrationEnsure installations meet internal quality and safety standardsTroubleshooting & Field EngineeringPerform basic troubleshooting across mechanical, electrical, and networking components.Replace units, perform repairs, and validate issues and fixes.Execute scheduled maintenance visits.Document site conditions and service outcomes.Light Operational SupportFlag recurring issues to engineering via forms or service logsMaintain clean service logsSuggest small improvements to install checklistsCoordinate install timing with site managersYou Might Be a Fit If YouHave technical training in mechanical, electrical, robotics, or a related field or equivalent hands-on experience installing or servicing connected hardware systemsHave 1–3 years of experience in hardware installation, field service, IoT devices, or similar hands-on technical workAre comfortable using hand tools, power tools, laptops, and basic diagnostic softwareCan follow detailed installation checklists and documentation with high attention to qualityApproach troubleshooting logically and know when to escalate more complex issuesTake pride in clean, organized work and professional job sitesCommunicate clearly and confidently with customers and site staffTake ownership of your installs and service visits: you don't leave a site until it's done rightPhysical & Field RequirementsAbility to stand and move for extended periods during installation and service visitsAbility to lift and carry equipment and materials up to 50 lbsComfortable working outdoors in varying weather conditions (heat, cold, light rain)Ability to use ladders and work at moderate heights when requiredComfortable working in active restaurant or hospitality environmentsAbility to bend, kneel, crouch, and perform hands-on mechanical workBonus ExperienceStartup hardware experienceDegree in mechanical engineering, electrical engineering, robotics, or related fieldField deployments of physical infrastructure (energy, robotics, IoT, HVAC, etc.)Networking knowledge (WiFi troubleshooting, routers, signal strength analysis)Experience with reliability testing or environmental validationRestaurant or hospitality installation experienceGrowth PathThis role has a clear path toward increased responsibility in field operations, advanced troubleshooting, and deployment leadership as the company scales.Details$75,000-$90,000/yrOn-site in San Francisco (SOMA), street parking only but 2 blocks from BARTDaily lunch providedIn addition to base salary, employees are eligible for company-sponsored benefits and other benefits made available to Focal team members.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, age, or any other legally protected status.