Field Computer SpecialistIf you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company's newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.Computer Support Specialist - Full-time salaried - $64,350/yr startingThis position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role, not a desk job, and the list of responsibilities provided below is not exhaustive.
The position requires a valid driver's license with a clean driving record. A company-provided van, tools, necessary personal electronic devices, and a company-paid mobile phone will be supplied.This is a salaried position, as the candidate is expected to be on call and available to respond physically, if necessary, seven days a week. The regular work week is typically Monday through Friday, but occasional Saturdays or Sundays may be required, depending on need. The ideal candidate is someone who is very handy, not afraid of heights, and has some experience with:Electrical 120v and low voltage wiring, including conduit workWindows PCs/tablets and printer installation, troubleshooting, maintenanceiOS devices including iPhone and iPad troubleshootingNetworking, including Voip, wiring, router/switch installationBurglar alarm systems including wiring & device installation, troubleshooting, etc.PTI access control systems, including wiring & device installation, troubleshooting, etcSecurity camera systems, DVR/NVRs, coax and IP, including wiring and camera installation, troubleshooting, and TV wall mounting.Door hardware and lock installation, troubleshooting, and maintenance.I don't expect a candidate to be an expert in all these areas, but more experience is certainly an advantage.
Some training will be provided through hands-on work with others in this role and in neighboring areas. Physical and technical support will be available for certain projects and may sometimes include assistance from FMT, MCP, other CSSs, and occasionally, an electrician. However, I expect the hired candidate to be willing and ultimately able to perform all of the duties mentioned and more. While experience and knowledge of U-Haul business and systems is beneficial, it is not required.U-Haul offers its Field Computer Specialists:Full medical coverage, if eligiblePrescription plans, if eligibleDental and vision plansRegistered Dietitian Program, if eligibleGym Reimbursement ProgramWeight Watchers, if eligibleVirtual doctor visitsCareer stabilityOpportunities for advancementValuable on-the-job trainingTuition Reimbursement ProgramFree online courses for personal and professional development at U-Haul University®Business-travel insuranceYou Matter Employee Assistance ProgramPaid holidays, vacation and sick days, if eligibleEmployee Stock Ownership Plan (ESOP)401(k) savings planLife insuranceCritical illness/group accident coverage24-hour physician available for kidsMetLaw Legal ProgramMetLife auto and home insuranceMindset App ProgramDiscounts on cell phone plans, hotels and moreLifeLock identity theft protectionSavvy consumer-wellness programs - from health-care tips to financial wellnessDave Ramsey's SmartDollar ProgramU-Haul Federal Credit Union membershipField Computer Specialist Primary Responsibilities:Maintain maximum uptime for computer systems and associated broadband connectivity.Implement and maintain field computer systems for all entities within the assigned area.Support and train users as needed.Distinguish between user error and problems requiring escalation to other support teams or software vendors.Identify and coordinate solutions for security gaps and compliance issues.Participate in ongoing continuous U-Haul education through U-Haul UniversityField Computer Specialist Minimum Qualifications:Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawersCurrent, valid driver's license and clean driving recordWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.Pay Range is: $4,875.00 - $5,865.60 MonthlyU-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.