Field Case Manager

Chesapeake Integrated Behavioral Healthcare ( CIBH ) Assertive Community Treatment ( ACT ) team is looking for a Field Case Manager who's ready to step into the field, think on their feet, and make a real impact with individuals living with serious mental illness. This Field Case Manager role isn't traditional outpatient therapy.
This is hands-on, life-changing work.
As a Field Case Manager , you'll meet people where they are-literally. Homes, shelters, streets, and community settings become your "office" as you help individuals stabilize, recover, and reclaim independence.

Duties Include but are not limited to:

• Develops and implements an individual program for service recipients including referral and coordination of care/services or placement, and/or direct therapy; ensures access to resources, services, and support for family.
• Provides community-based case management, vocational, and housing support, crisis stabilization/intervention, and skill-building activities.
• Serves as liaison between service recipients and other care providers such as physicians and therapists.
• Provides service techniques including rapport-building strategies, facilitating meeting basic needs, and motivational interviewing techniques.
• Documents all services in the electronic medical record system.
• Maintains records for area of responsibility in accordance with departmental, state, and federal regulations, laws, policies, and procedures; processes daily paperwork including progress notes, insurance forms, daily time sheets, service logs, and billing reports.
• Develops individualized treatment plans that respond to the needs of the person served and coordinates service delivery that coincides with the treatment plan.
• Enhances professional development to incorporate evidence-based best practices in rendering individual care.
• Attends scheduled staff meetings and ACT daily team meetings to review and plan services.
• Performs other related duties as assigned.
• Serves as ALPHA personnel to staff city shelters when opened/needed.

The ideal Field Case Manager is adaptable, community-oriented, organized, and passionate about helping individuals living with serious mental illness achieve stability and independence.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
Vocational/Educational Requirement: Requires a bachelor's degree in social work, counseling, psychology, or a closely related field or other degree as approved by the Virginia Department of Health Professions. A master's degree in Social Work, Counseling, or Rehabilitation is required for some assigned programs.
Experience: In addition to satisfying the vocational/educational standard, this class requires a minimum of two years of related, full-time equivalent experience.
Special Certifications and Licenses: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards .
Requires a Qualified Mental Health Professional ( QMHP ) or Qualified Intellectual Disability Professional ( QIDP ) certification and highest Part C standards within 6 months of hire; CPR , First Aid and medication administration certifications within 3 months of hire, Certified Substance Abuse Counselor ( CSAC ) certification upon hire, Case Management Modules and Intellectual Disabilities Workbook completed within thirty days of hire, Part C Early Intervention Certification within six months of hire, and/or Pre-Screening Certification within 6 weeks of hire (12 weeks for part-time staff).
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications

• Master's degree in psychology, social work, counseling or a closely related field, or other Human services degree as approved by the Virginia Department of Health Professions.
• Experience in Assertive Community Treatment ( ACT )
• Experience with supported employment and vocational training
• Experience with providing case management services