Field Application Engineer (Power/ Dc-Dc converter)

Field Application Engineer (Power and Thermal Products) Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure. In this Field Application Engineer (FAE) role you will be responsible for the successful implementation of the product as well as understanding user needs and applications. The role will require a high level of technical expertise and commercial judgement to achieve desired business outcomes. You will be responsible for all technical aspects of the assigned product lines to support Product Management, Sales, and other functional groups to execute the strategy across Delta businesses, partners and customers. This role will be responsible for on-site support at customers, key accounts, and partners - success will rely on leveraging progressive project management methodologies and an expert-level mindset. KA Support

Technical support and project lead to named key accounts (including factory liaison)

Pre-sales support & expanding product usage at target key accounts

Testing new product introductions to verify they perform to specifications

Product Support & Training Services

Pre-Sales application demonstration, design-in, test/POC, documentation

Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance

Support Sales team and Customers with product training.

Support Email, Web, and Phone call service requests

Attend tradeshows and support technical conversations with potential customers

Work with PM and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate

Increase application know-how, developing application notes for product and architecture

Application Champion for IA Solution Center Collaboration & success case harvesting

Technical capability to understand the product and applications (what it is, where to sell it, how to compete)

Research, Data Analysis, Planning, Communication, Cross-functional collaboration, Strategic thinking

Field Application Engineering (FAE) in power and thermal products involve a blend of strategic thinking, technical understanding, and cross-functional collaboration to deliver effective solutions that address the critical need for power and thermal products. It emphasizes understanding the technical challenges, market landscape, and customer needs to drive successful product development and growth. Power and Thermal FAE focus on developing, managing, and optimizing products and solutions related to power supply converters, inverters and thermal products for cooling systems. Power Electronics Product: Established understanding in Power Electronics in the AC/DC converter, DC/DC converter, DC/AC inverter, battery knowledge, Industrious Battery Charger, AC and DC Motor Drives for various industries including Industrial Logistics, E-mobility, Energy, Agriculture, Medical, Lighting and Automation. Product Support: Incorporating power and thermal development with engineering teams is critical for preventing failures, ensuring safety, and enhancing customer satisfaction. Market Growth Goal: The Power and Thermal FAE is driven by increasing demand from various industries, including e-mobility, new energy power. Working closely with engineering, design, marketing, and sales teams to ensure successful product development and launch. On-site technical support: Utilizing the knowledge to resolve customer's technical issues and demonstrate the product performance Familiarity with industrial market segments such as: Appliance, Food & Beverage, Material Handling, Off-road vehicles, CNC machines, Energy, Packaging, Oil & Gas. Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer Effective presentation skills in front of customers Able to travel out of state and country 20-30% Ability to manage multiple projects and activities at one time