Collaborate closely with our sales, partner, and marketing teams to offer comprehensive pre-sales and post-sales technical support, demonstrate features and benefits of Uni-T products.
Address customer inquiries related to product usage and provide expert application support.
Assist customers in setting up instruments and configuring applications to meet their specific needs.
Proactively resolve issues, ensuring timely closure and high levels of customer satisfaction.
Manage the software upgrade process, ensuring seamless transitions and minimal disruptions for customers.
Conduct thorough user testing and provide valuable product feedback to our product development teams, contributing to continuous improvement.
Support custom development requests, leveraging your expertise to deliver tailored solutions to meet customer requirements.
Qualifications
Bachelor\'s degree in Electronics or a related field, with 3-5 years of experience in the electronics industry.
Proficiency in the use of various test and measurement equipment, including Oscilloscopes, Spectrum Analyzers, and others.
Solid understanding of electrical and RF applications, supported by a technical degree or equivalent experience.
Experience in designing, testing, or debugging embedded systems is a strong plus.
Familiarity with MATLAB, LabView, Python, LXI, and other automation tools is advantageous.
Strong communication and interpersonal skills, with the ability to effectively collaborate across teams and engage with customers at various levels.