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About the team
The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management.
Description
Site Project Manager III
Travel: 80%
Overview:
The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication.
Roles and Responsibilities
- Manage all communication and relationships between the site and the Oracle Health Readiness Team
- Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live
- Present content and drive execution of the Readiness Support Methodology at a local level
- Own coordination of the Event Driven methodology with internal and external stakeholders for specified site(s)
- Work closely with internal Engagement Management Team on Deployment schedules and events
- Coordinate and manage all site call and event execution
- Responsible for tracking the timeline for IMS Updates to the VISN PM
- Responsible for tracking the timeline of PGL events for the MPR to report back to VISN PM
- Responsible for tracking and management of the Readiness Checklist
- Participate in internal scrums with Site Readiness counterparts
- Manage all site-specific risks and report back through internal Site Readiness scrums
Recommended Qualifications for Site Project Manager
Education & Experience
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Bachelor’s degree in healthcare administration, nursing, health informatics, business, or a related field (required)
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Master’s degree in health informatics, public health, business administration (MBA), or project management (preferred)
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5+ years of experience in healthcare IT, clinical informatics, or EHR implementation/project management (required)
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Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred)
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Prior experience working in a hospital, healthcare system, or VA environment (preferred)
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Hands-on experience with Oracle Health/Cerner solutions, including design, build, implementation, troubleshooting, and optimization (required)
Certifications (Preferred but Not Required)
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PMP (Project Management Professional) – if responsible for large-scale project planning
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Certified Professional in Healthcare Information and Management Systems (CPHIMS) – validates informatics expertise
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Lean Six Sigma (Green Belt or higher) – if involved in process improvement
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Change Management Certification (e.g., Prosci) – beneficial for driving EHR adoption
Core Skills & Competencies
Project Management & Execution
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Experience leading site-specific readiness projects related to EHR implementation and transition
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Ability to track deliverables and align them with Post Go-Live (PGL) Readiness milestones
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Strong understanding of Event-Driven Methodology (EDM) and transition frameworks
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Ability to assess current-state processes and provide strategic recommendations for future-state improvements
Oracle Health/Cerner Solutions Expertise
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Experience designing, configuring, and implementing Oracle Health/Cerner solutions, including clinical and operational workflows
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Ability to troubleshoot and resolve EHR-related issues, collaborating with IT and clinical staff
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Familiarity with Millennium architecture, PowerChart, Orders, and other Oracle Health/Cerner applications
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Understanding of system testing, validation, and optimization to enhance user adoption and system performance
Healthcare & Informatics Expertise
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Deep understanding of clinical workflows, informatics principles, and site readiness requirements
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Knowledge of VA and Oracle Health (Cerner) policies, contract, EHR governance, and post-go-live expectations
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Familiarity with EHR data governance, reporting, and compliance (HIPAA, HITECH, etc.)
Stakeholder Engagement & Communication
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Experience engaging with local site informatics teams, leadership, and Oracle Health workstreams
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Ability to facilitate collaborative problem-solving between technical, clinical, and operational teams
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Strong verbal and written communication skills for presenting readiness updates and reports
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Ability to work across multiple internal and external teams, ensuring alignment and shared objectives
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Professional presence with the ability to foster a culture of change and adaptability
Adaptability & Independent Work
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Agile and flexible in dynamic environments, able to adjust priorities as needed
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Ability to work independently with minimal instruction, making informed decisions and driving initiatives forward
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Comfortable managing ambiguity and navigating complex challenges with a solution-oriented mindset
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Positive attitude and commitment to fostering collaboration and continuous improvement
Technical & Analytical Skills
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Proficiency in Microsoft Project, Smartsheet, Jira, Confluence, or similar project tracking tools
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Ability to interpret EHR performance metrics and readiness indicators to drive decision-making
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Familiarity with change request tracking, ticketing systems, and ITIL service management processes (preferred)
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Strong attention to detail with the ability to proofread and edit content to ensure high-quality deliverables
Travel: 80%
Responsibilities
- Manage all communication and relationships between the site and the Oracle Health Readiness Team
- Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live
- Present content and drive execution of the Readiness Support Methodology at a local level
- Own coordination of the Event Driven methodology with internal and external stakeholders for specified site(s)
- Work closely with internal Engagement Management Team on Deployment schedules and events
- Coordinate and manage all site call and event execution
- Responsible for tracking the timeline for IMS Updates to the VISN PM
- Responsible for tracking the timeline of PGL events for the MPR to report back to VISN PM
- Responsible for tracking and management of the Readiness Checklist
- Participate in internal scrums with Site Readiness counterparts
- Manage all site-specific risks and report back through internal Site Readiness scrums
Qualifications
Job duties are varied and complex, needing independent judgment. May have project lead role. A BS or BA in related fields. 5-7 year overall experience in functional or technical role. Two years experience in multi-dimensional issue resolution.
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