Provide exceptional customer service to federal employees navigating insurance benefits and enrollment options. Handle inbound and outbound calls while documenting inquiries in web-based systems. Schedule & Training: Paid training lasts approximately one week with mandatory attendance. Work Monday through Friday between 8:00 AM and 9:00 PM EST with schedules varying by business needs. Qualifications: High School Diploma or GED and prior customer service experience preferred. Strong computer navigation skills with ability to use dual monitors and multiple databases. Additional Information: This temporary position is expected to continue through December with opportunities for additional hours. TP Gov Services offers a transfer program for team members in good standing. TP Gov Services provides customer service and support for federal employee insurance programs. The company emphasizes a supportive, fast-paced environment and offers a dedicated employee transfer program for temporary team members. #J-18808-Ljbffr
Federal Employee Insurance Customer Service Agent (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.