Family Support Coach

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Family Services
Description
Family Support Coach: experience in social services field working with adults is required.
This position is non-exempt 40 hours per week.
Wage: $23.02 per hour-
What we offer our team:
The opportunity to work in a mission-driven organization serving children and families
A competitive wage in addition to a generous benefits package, to include:
Medical/dental/vision and life insurance,
403(b) retirement plan with employer contributions and match,
Employee Assistance Program
PTO and phased in paid Winter and Spring break, and paid Holidays.
This position is August through June annually, with a 2 week layoff period in July. Benefits carry year-round.
Kidco is a qualifying employer for Student Loan Forgiveness programs
Generous tuition assistance program
Opportunity for professional growth and advancement
Position Purpose:
Provide family support services and assistance to specific regions including content areas of
ERSEA, family partnerships and engagement, community resources and collaborations, and support service
delivery
Essential Job Responsibilities:
ERSEA

• Implement and conduct timely In-Person Interviews with applicants to ensure complete and correct

information on application in accordance with program policies.

• Conduct enrollment activities for assigned families, ensuring families have completed the enrollment

process.

• Attend recruitment events.
• Maintain up to date, confidential and pertinent information regarding applications and enrollments in the

assigned data base system.

• Attend regular meetings with ERSEA team.
• Support region in attendance tracking, documentation and follow-up, as assigned.

Family Engagement

• Support regional educational staff in planning, developing, and organizing family

support services, including community resource referrals, parent orientation, and updating/maintaining child/family files.

• Work directly with families assigned/prioritized through a referral process within region, providing

additional individual support to families in order to support their efforts and family partnership plans.

• Support and assist with case review (staffing) of families, as needed.
• Meet regularly with family support team, including Family Service Coordinator.
• Keep detailed and up to date records.
• Support region with Policy Council representatives in their role, including attending Policy Council when

able.

• Attend all parent meetings in region, as much as possible, in order to support Policy Council

representatives in their acquisition of a leadership role.

• Support region in planning and developing family events as needed and requested by supervisor.

• Provide coaching support to enrolled families based on specific content areas individually assigned such

as financial literacycontent expert, Mom-Net content expert, language acquisition.
Collaboration

• Research and develop understanding of best practice and resources for assigned content area.
• Participate in referral and special education individual family service plans (IFSP) processes as needed.
• Maintain on-going contact with teaching staff in order to share relevant home information and gain information regarding child performance in the classroom.
• Provide information relative to Head Start health and nutrition requirements: work with Health Advocate to support families in completing health screenings, as needed
• Develop external agency partnerships to resource capacity.

Recordkeeping and Reporting

• Document and track follow up needs, document all parent contacts and home visits.
• Document support consultation to teachers regarding particular concerns with families at scheduled staffings.
• Report and document child abuse.
• Ensure accurate and timely documentation in agency database and family file.
• Complete all local, regional and federal reporting requirements in a timely and accurate manner.
• Maintain all records in a confidential manner in accordance with the program confidentiality policy.

Additional Job Responsibilities

• Attend and participate in program meetings as requested by supervisor.
• Complete all areas of responsibility in compliance with program code of conduct and

confidentiality policies.

• Be a contributory team member in a positive/productive manner.
• Maintain professional boundaries with prospective and enrolled families.
• Demonstrate commitment to mission, values and policies in performance of daily duties.
• Other related duties assigned by supervisor.

Position Requirements
Minimum Requirements:

• Associates or Bachelors strongly preferred; or acceptable combination of education and experience.
• Experience in the social services field
• Education and/or experience working with adults in a supportive or teaching capacity.
• Ability to maintain written and computerized recording keeping systems in an organized and accurate manner; possess strong organizational skills.
• Strong verbal and written communication skills.
• Sensitivity to individual and groups needs of adults and children in target areas.
• Ability to work effectively as a team member with staff, families and community members.
• Ability to compose memos, correspondence, reports and documentation with computer supported applications; excellent written and verbal skills.
• Ability to navigate "paperless" systems adeptly, ability to learn new systems, abilty to self manage workload, ensuring accuracy while meeting timelines.
• Ability to meet all criteria for driving program vehicles.

Other Requirements

• Enrollment with Child Care Division Central Background Registry
• Valid Oregon driver's license and acceptable driving record meeting the criteria for agency insurance and driving program vehicles. Available transportation for home visits.
• Completion of agency Employee Health Appraisal including TB screening.

Necessary Physical/Mental Abilities

• Ability to effectively prioritize and multi-task on an ongoing basis.
• Exercise sound judgment and decision-making ability in crisis situations.
• Ability to work as a team, collaborating with parents and community resources.
• Frequent driving for home visits, often in outlying areas.
• Occasional lifting up to 30 pounds; ability to carry technology equipment as needed to work sites.
• Kneeling, bending and manuevering in a variety of home settings
• Ability to make frequent significant decisions in supporting parents/families.
• Ability to work independently with little supervision.
• Work effectively with families of diverse cultures, races, values and lifestyles.

"Creating opportunities and empowering persons towards growth and connections"
Full-Time/Part-Time
Full-Time
Position
Family Support Coach
Close Date
Exempt/Non-Exempt
Non-Exempt
About the Organization
This position is currently accepting applications.