Family Experience Teammate

Job description

We are looking for year-round Family Experience Teammates in Springboro! This is a great company, with a supportive and fun culture!

They will uphold the Aqua-Tots Core Behaviors in every interaction, whether with children, parents or staff members. We offer:

• Daily and weekly bonuses!
• Top-notch job training
• An awesome work environment
• Flexible hours
• Year-round positions
• Competitive pay
• Lots of FUN and lots of teamwork!
• A rewarding job experience

We are seeking team members who are:

• Fun
• Friendly
• Reliable...consistency is KEY for our awesome kiddos!
• Energetic
• Outgoing
• Great team players
• And have experience with swimming or with children, or ideally BOTH!

Customer Service:

• Greet customers when they come into the facility
• Communicate effectively with potential and existing customers
• Build relationships with families and get to know their names and their children's names
• Handle customer complaints gracefully with a win/win outcome
• Report to manager if complaints are unresolved
• Lead by example for other staff members by using the customer-focused principle in every customer interaction

As a leader in swim instruction for over 30 years, Aqua-Tots is the largest swim school in the nation. We teach children ages 4 months to adults.