Facilities Support/ReceptionistAustin, Texas, United StatesQualifications100% based in-office position2-years of in-person customer service-related experienceWindows and Microsoft Office experience requiredHigh School Diploma requiredAbility to prioritize and manage multiple tasks20 Hours per week, Monday-Thursday, Times to be determinedResponsibilitiesAnswer and appropriately direct incoming calls.Greet visitors, determine the nature of their business, and direct them to the appropriate individual.Ensure completion of any visitor management tasks, including review of Office Safety Induction PresentationMaintain guest and visitor sign-in/out; oversee the distribution and return of employee and visitorAssist in building or suite access control and the maintenance of a safe, healthy, and secure officeMaintain local contact lists, if appropriate.Maintain a neat and organized front office area.Manage conference room use, reconcile conflicts, and post schedules (if appropriate).May assist with meeting setup, including procuring food and equipment.May perform other duties in support of the facility team or general office, as needed.Prepare and process incoming and outgoing mail (includes determining and affixing postage).Maintain records on outgoing registered mail and packages, and reconcile charging errors as neededHandle special requests for mail, package, and shipping-freight services.Ensure compliance with all legislation related to the handling and shipping of materials.May assist with mass mailings (generating distribution lists, labels, etc.).MaintenanceRespond to requests for facility maintenance or repair.Ensure completion of routine and required building or equipment service.Maintain equipment manuals and logs.General Facility SupportPurchase and stock office supplies.Follow appropriate standard supply and related cost charging guidelines.Respond to internal requests for facilities service or repairs and contact property management or as appropriate.Assist with tasks related to facility management and appearance.Assist with facility Health, Safety, Security, and Environmental tasks.Support Plan Beyond goals and tasks related to Office Sustainability.Create an order of company's identification badges, and provide building or suite access card managementDirect staff to corporate guidance on offsite storage, and coordinate box storage and retrieval.Upkeep of floor plans and other office information.May track office utilization or update other Facility related data as needed or requested.In the event of an office renovation or move, provide support to the Facilities project manager as requested.Assist or manage internal furniture moves, reconfigurations, or installations as needed.Serve as backup to Facility Lead on tasks related to local day-to-day operations. Cross-train with Lead (or others as appropriate).Other support to Real Estate Operations as needed or requested.Responsibilities may require physical activity, including some or all of the following: bending, stooping, walking, pushing, lifting up to 50 lbs., climbing stairs and/or ladders, sitting for long periods, and typing.May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.Role is office-based/onsite.20 Hours per week, Monday-Thursday, Times to be determined