Experienced Tax Professional - Remote at H&R Block
Overview
Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and have the support of an expert team, dedicated to providing advanced tax training you’ll need to be successful.
Responsibilities
- Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email)
- Generate business growth, increase client retention, and offer additional products and services
- Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
- Grow your tax expertise
Qualifications & Expertise
- Experience completing individual tax returns
- Experience working in a fast-paced environment
- Access to high speed, reliable internet
- Experience and skill in technology (specifically MS Teams and Outlook)
- Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence
- Experience utilizing effective customer service techniques
- Analytical and problem-solving skills
- Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
- High school diploma / equivalent or higher
- Must complete continuing education requirement and meet all IRS and applicable state requirements
- Availability to work a minimum of 20 hours a week during peak tax season
- Skill in researching information using tax publications and tools to understand client needs
Why work for us
- Medical coverage and mental health support, coaching
- 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit for eligible associates
- Flexible/remote opportunities, collaborative teams, and additional benefits
Additional Details
- Employment type: Full-time
- Job function: Accounting/Auditing and Finance
- Industries: Retail
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Enrollment in or completion of the H&R Block Income Tax Course is not a guarantee of employment.
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