Personal Training ManagerThe Personal Training Manager's primary goal is to maximize member participation in, and retention of, our paid Personal Training Services by exceeding both new client acquisition and existing client retention goals. The Personal Training Manager achieves this by:Leading and coaching the front-end selling process of the CrunchOne KickoffOverseeing and coaching the delivery of personal training services"Owning" the client journey from initial engagement through paid program participationAdditionally, the Personal Training Manager upholds company standards by leading by example, ensuring team members consistently maintain punctuality, dress code compliance, friendliness, and cleanliness.Key ResponsibilitiesActively sell by performing at least 50% of all CrunchOne KickoffsCoach, role-play, and guide personal trainer direct reports on effective selling strategiesManage schedules and allocate resources according to KPI performanceEnsure proper execution and communication of the Client Journey, emphasizing the first 90 daysEnsure all Personal Trainers deliver high-quality, scientifically-backed programsOversee accurate administration of Personal Training Services, including dotFit usage, goal tracking, program design, measurements, and progress reportsHire, train, and manage a team of qualified Personal TrainersConduct regular meetings with direct reports to review performance, provide guidance, and motivate achievement of individual and company goalsMaintain performance reports and business metrics for clarity and decision-makingCommunicate insights and improvement plans to the General ManagerQualifications & SkillsStrong knowledge of Personal Training techniques and program designSales, communication, and rapport-building skillsProficient in Crunch programs and platforms: VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.Ability to safely operate all club equipmentExperience in coaching and motivating groupsStrong leadership, interpersonal, and communication skillsFriendly, enthusiastic, and professional attitude with a member-focused mindsetAbility to respond professionally to members, guests, and staffEducationHigh School Diploma or GED requiredBachelor's Degree preferredCurrent CPR certificationCertifications (One or More Required)ACSM Certified Personal TrainerACE Personal Trainer CertificationThe Cooper Institute Personal Trainer CertificationIFPA Personal Fitness Trainer CertificationNASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement SpecialistNESTA Personal Fitness Trainer CertificationNFPT Personal Trainer CertificationNSCA Certified Personal Trainer or Certified Strength and Conditioning SpecialistExperience1–2 years as a Personal Training Manager preferredPrior management experience (retail/hospitality) leading 3–10 employees preferredConsultative sales experience preferredPhysical RequirementsAbility to work in the club office, move around club floors and rooms, and communicate with employees, members, and the publicRegularly demonstrate or explain physical fitness activities, techniques, and proceduresAbility to lift up to 50 poundsCrunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals.
Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.