Job Title
At Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.
Benefits include:
- Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
- Medical, dental, and vision insurance
- Life and AD&D Insurance
- Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
Location: American Gypsum Mine Pay Range: $36.50-$52.60 per hour Pay rate is dependent on education and experience.
Essential Functions:
- Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
- Read and interpret electrical and hydraulic schematics to ensure accurate repairs
- Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
- Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
- Maintain accurate, legible service reports and daily truck and crane inspection logs
- Ensure proper safety practices and compliance with MSHA and OSHA regulations
- Maintain all tooling and equipment in a safe and operational condition
- Safely operate and drive service truck (Class A CDL required)
- Support and mentor junior technicians as needed
- Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
- Travel up to 75% may be required based on job needs
- Other duties as assigned by manager
Required Education and Experience:
- High School Diploma or GED
- 5+ years of experience working on heavy equipment (Caterpillar preferred)
- 3+ years of experience performing diagnostics and repairs on highway trucks
- 3+ years of experience working on mining equipment such as mills, and crushing and screening systems
- Valid Class B Commercial Driver's License (CDL) – Required
- MSHA Certification (or ability to obtain prior to hire)
- Completion of CAT-specific courses or equivalent technical training
- Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
- 3+ years of customer service experience
- Basic proficiency with Microsoft Outlook and DBS
- Must be a resident of the Gypsum area or willing to relocate
Core Competencies:
- Strong knowledge of CAT equipment, diagnostics, and repair procedures
- Ability to work independently with minimal supervision in a field environment
- Excellent problem-solving and organizational skills
- Clear and professional communication skills, both written and verbal
- High regard for safety and quality standards
Physical Demands & Competencies:
- Standing, walking, talking, sitting, use of hands & hearing
- Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
- Safety & Product Knowledge
- Ascending or descending ladders, stairs, etc.
- Heavy work that includes lifting and/or moving objects up to 100 pounds or more
- Intermediate Knowledge of DBS
- Intermediate Knowledge of ET/SIS/SIS Web/STW
- Ability to work independently with little or no direction
- Well-rounded knowledge of CAT equipment
Work Environment:
- Noise: Loud
- Indoors and Outdoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.