[Experienced] Field Service Technician – Dubuque, IA

Launch a Leadership Role in Commercial Food Equipment ServiceCONES Solutions is expanding into Dubuque, IA, and seeking an experienced, self-starting Field Service Technician to establish and lead operations in this new market. This is a rare opportunity to be the first technician in a new territory, backed by the full support of our established service team across Illinois and Iowa. A local Dubuque office is planned as we grow the territory and expand our team.The right candidate will be both a skilled technician and a territory builder—someone who thrives on independence, values customer relationships, and is excited to grow into a training and leadership role as we expand the Dubuque market.Primary Duties and ResponsibilitiesTroubleshoot, diagnose, and repair a wide range of commercial foodservice equipment (fryers, ovens, refrigeration, steamers, beverage systems, and more)Provide preventative maintenance inspections and respond to emergency service callsDeliver exceptional customer service while building strong local relationships with restaurants, schools, and foodservice operationsTake ownership of the Dubuque territory while collaborating closely with our regional service team for support and resourcesParticipate in the regular rotation of after-hours and weekend calls (initially as the primary technician in Dubuque)Pursue continual skill development, including studying for and passing the 4 CFESA certification exams (Electrical, Gas, Steam, Refrigeration)Act as a resource for future hires in Dubuque—helping to train and mentor new technicians as the territory growsJob ExpectationsMUST possess and maintain a valid driver's licenseRead and interpret wiring diagrams and schematicsLift up to 50 lbs.

regularly and 100 lbs infrequentlyAbility to climb ladders, kneel, crouch, and work in varying indoor and outdoor environmentsProficiency with hand tools, power tools, gauges, and metersStrong communication skills (written, typed, and verbal)Comfort with tablets, phones, and IT-based service systemsEducation, Training, and ExperienceHigh School Diploma or equivalent requiredMinimum 5 years of experience in HVAC/R or commercial equipment serviceDemonstrated ability to work independently and manage territory responsibilitiesU.S. work authorization (no sponsorship available)What Makes You Stand OutPrevious experience managing a service territory independentlyHands-on expertise across electrical, gas, steam, and refrigeration equipmentStrong customer relationship-building skillsLeadership experience or interest in training and mentoring othersCurrent EPA certification (Universal preferred)CFESA certifications or readiness to pursue them quicklyBenefits Include$24–30/hr DoE, with structured growth opportunities tied to certifications and advancement, plus performance-based raises and bonusesPerformance-based raises and bonusesCompany vehicle, phone, tablet, corporate/fuel cardPaid vacation, sick time, and holidaysHealth, vision, and dental coverageDisability and life insurancePaid factory and CFESA trainingTuition reimbursementCompany-match retirement planUniforms with professional laundering serviceCompany InformationFounded in 1966, CONES Solutions, Inc. is a commercial food and beverage equipment sales and service company.

Headquartered in Moline, IL, we provide installation, warranty and non-warranty service, and parts distribution for a wide variety of manufacturers. With strong service coverage across Illinois and Iowa, CONES is proud to be expanding into Dubuque, IA to continue "Keeping Your Kitchen Running Smoothly."