Administrative AssistantEmployment Type: ContractWork Hours: 37.5 hrs./week Work site: 100% OnsiteLocation: One Commerce Plaza, Albany, NY, 12257Job Duration: 2 Years Closing: 05/25/2026#CBMinimum Candidate Qualifications:Five years of experience processing documents and corresponding with outside entities; andEligible to work in New York StateJob Description and Required Services:Evaluate External Appeal applications for eligibility based on established protocols. Request necessary information from appropriate parties in writing and respond to questions about the process verbally and in writing. Client will train the selected individual on the internal process and protocols.
Applicants must have excellent written and verbal communication skills. Perform related duties as required:Screen requests for External Appeal in accordance with established protocols.Act as liaison using written and verbal communication for administrative processes with consumers, providers and insurers.Keep electronic case files updated, complete and organized.In addition, the candidate must possess and/or have the ability to:Work individually and as part of a team.Excellent verbal and written communication skills and interpersonal skills.Ability to understand and follow written procedures.Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously.Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced high-volume environment.Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.Reliability, and time and attendance are critical.The selected candidate for this position must be able to perform the following tasks as requested:Follow-up on deliverables from internal stakeholdersHandle correspondence, calls, emails and other forms of communication with internal and outside stakeholdersPrepare documents; andPerforms other duties as assignedMiscellaneous Information:Monday through Friday, 9 AM to 5 PM; 37.5 hours per week.Telecommuting may be allowable upon discretion of the hiring manager.Client does not provide parking, but the office is accessible by bus.Interviews will be conducted in person or online based on availability.Training will be provided.The Nexus Staff Difference:Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.We offer weekly payments via ACH (Automated Clearing House).Serving as Prime Vendors to New York State and New York City for over 10 years.