Customer Growth Manager - Defense Search OVERVIEW Immediate opening for a Customer Growth Manager in Hauppauge, NY who possesses:
4+ years of commercial, customer relationship management, inside sales, or related customer growth experience
Strong analytical ability with the ability to interpret data and translate it into meaningful business insight
Experience with semiconductors, discrete semiconductors, electronic components, or related technical products highly preferred
Strong customer engagement skills with a proactive, revenue-driving sales mindset
We are seeking a Customer Growth Manager to grow a portfolio of existing customers across distribution, contract manufacturers, and direct end users within a discrete semiconductor and electronic components environment. This permanent, onsite role is responsible for using customer, quote, pricing, product, and pipeline data to identify growth opportunities, increase volume, win new part numbers and programs, reactivate declining business, and pursue opportunities through consistent customer engagement. The ideal candidate will have strong commercial experience, excellent analytical skills, a proactive sales mindset, CRM/ERP experience, and the ability to turn data into action while building strong customer relationships.
Owning sales performance for an assigned customer base Understanding performance against targets and identifying customers or products contributing to gaps Taking action to close sales gaps and grow assigned accounts Growing business by increasing volume on products customers already purchase Winning new part numbers, new programs, and expanded customer opportunities Supporting sales efforts focused on commodity semiconductor products with identified market demand Proactively engaging customers through calls, email, LinkedIn, and other outreach channels Building relationships across purchasing, engineering, program management, and supply chain contacts Understanding customer demand, upcoming requirements, target pricing, and competitive alternatives Ensuring customers receive accurate and competitive quotes quickly Sharing win/loss insights to improve pricing, stocking, and sales strategy Analyzing customer purchase history, quote activity, and product-level data Turning analysis into a prioritized plan for selling activity Evaluating the results of pricing, stocking, and bundling actions Maintaining accurate customer, contact, opportunity, and quote information in Salesforce Updating value, likelihood of closing, next steps, and timing within CRM systems Participating in monthly sales forecasts Providing leadership with clear visibility into expected business, risks, and actions being taken Participating in or helping establish a recurring win/loss review process Supporting pricing, stocking, and sales strategy through trend feedback and performance insights Providing Pricing and Supply Chain teams with competitor pricing, target pricing, customer requirements, availability needs, lead time needs, and future demand information Bringing leadership recommended solutions to improve sales performance Supporting post-sale order execution when coverage requires it Supporting day-to-day account servicing, accurate system records, technical inquiries, quality inquiries, and urgent customer needs Working cross-functionally with sales, pricing, supply chain, operations, customer relationship teams, and leadership Using Salesforce, quoting tools, analytics tools, AS/400, and related platforms to support customer growth High school diploma or GED required
Bachelor's degree preferred
4+ years of commercial, customer relationship management, inside sales, operations, or related experience required
5+ years of related commercial, customer relationship management, or operations experience preferred
Experience in inside sales, account growth, customer growth, account management, customer relationship management, or account executive-style roles preferred
Experience with semiconductors, discrete semiconductors, electronic components, industrial products, technical products, or related distribution strongly preferred
Experience selling to or working with distributors, contract manufacturers, direct end users, purchasing teams, engineering teams, program management teams, or supply chain teams preferred
Ability to interpret data and translate it into meaningful business insight required
Strong commercial and revenue-driving mindset required
Proactive and opportunistic sales approach required
Ability to convert quotes, leads, and customer activity into new or expanded business required
Ability to engage customers directly through calls, emails, LinkedIn, and follow-up activity required
Ability to work in a phone-forward sales role required
Ability to balance analytics with interpersonal customer engagement required
Experience with CRM and ERP systems preferred
Salesforce experience preferred
Experience with quoting, analytics, sales engagement, or outreach tools preferred
Experience with Salesloft or similar sales execution platforms preferred
Comfort learning new tools and helping build better sales processes
Ability to use customer data, quote data, product data, pricing data, and market information to identify growth opportunities
Understanding of the relationship between sales activity, customer demand, operations, supply chain, and pricing preferred
Ability to maintain accurate customer, opportunity, quote, and pipeline records
Ability to support forecasts, win/loss reviews, customer follow-up, and sales strategy improvement
Ability to support a full-time, permanent opportunity
Ability to sit and work at a computer for extended periods while reviewing customer data, quote activity, product information, CRM records, ERP information, sales reports, forecasts, and analytics
Ability to communicate by phone, email, LinkedIn, video meeting, and in person throughout the workday Ability to review customer records, pricing information, quote details, purchase history, opportunity data, sales dashboards, reports, and computer screens for extended periods Ability to use hands and fingers for typing, CRM updates, reporting, documentation, quote follow-up, customer communication, and standard office tasks Ability to occasionally stand, walk, bend, reach, and move throughout office, sales, warehouse, production, or customer-facing environments as needed Ability to occasionally lift, carry, or move standard office files, documents, supplies, or small materials as needed Ability to maintain professionalism, accuracy, and attention to detail while managing customer relationships, sales opportunities, and confidential business information
For immediate and confidential consideration, please email your resume to
Executive Sales Consultant (REMOTE) in hauppauge at Unknown Company
This position is listed as contract and onsite.