Executive Resolution Lead for High-Impact Escalations

Intuit, Inc. is seeking a full-time Executive Resolution Manager to lead high-visibility escalations for our Executive staff. The role involves end-to-end case management, direct phone communication with customers, and root-cause analyses to drive systemic improvements across Intuit products and services.

You will collaborate with internal teams, influence without formal authority, and maintain relentless customer empathy while adapting to changing priorities in a fast-paced environment.